個人資料
黃明蕙
博士 美國威斯康辛大學麥迪遜分校博士
研究室 : 二館 1015
電話 : (02)33661185
傳真 : (02)33661199
諮詢時段 :
個人網頁 : http://eclab-ntu.com/
相關連結 :
相關連結 :
主要研究領域
• 電子商務
• 服務行銷
• 電子行銷
• 顧客關係管理
• 資訊科技服務
研究領域摘要
暫無資料
學歷
• 美國威斯康辛大學麥迪遜分校博士
課程
• 電子商務
• 行銷管理
獲獎
1. Distinguished Professor, National Taiwan University, 2004-Present

2. Distinguished Research Fellow, Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, 2011-Present

3. Best Paper Award (runner-up), The Service Science Section of the Institute for Operations Research and the Management Sciences (INFORMS), co-authored with Chekitan S. Dev “Growing the Service Brand,” 2014

4. Distinguished Research Award on management research, Ministry of Science and Technology, Taiwan, 2014-2016

5. Highly Commended Award for the JOURNAL OF SERVICE MANAGEMENT 2013 Robert Johnston awards, the article co-authored with Bart Larivie`re et al. “Value Fusion: The Blending of Consumer and Firm Value in the Distinct Context of Mobile Technologies and Social Media,” 24(3), 268-293

6. Finalist for the Harold H. Maynard Award, the article co-authored with Roland T. Rust “Optimizing Service Productivity” which appeared in the March 2012 (Vol. 76, No. 2) issue of JOURNAL OF MARKETING

7. E. Sun Academic Award, College of Management, National Taiwan University, 2012

8. Academic Award, Ministry of Education (教育部學術獎), Taiwan, 2012.

9. Best Paper Award (second place), The Service Science Section of the Institute for Operations Research and the Management Sciences (INFORMS), “Optimizing Service Productivity,” 2010

10. Distinguished Research Award on management research, Ministry of Science and Technology, Taiwan, 2003-2005
經歷
1. AMA SERVSIG Regional Officer for Asia, American Marketing Association, SERVSIG Board, 2016-Present

2. AIS Conferences Committee (chaired by Alan Dennis), to support and advise the VP for AIS conferences, including ICIS, AMIS, PACIS, and ECIS, 2016-2019

3. PACIS Executive Committee Chair, 2016-2019

4. Junior Faculty Consortium Co-Chair (with Allen S. Lee), INTERNATIONAL CONFERENCE ON INFORMATION SYSTEMS (ICIS 2018), San Francisco, USA, 2018

5. AIS Council Member, AIS (Association for Information Systems) Asia Pacific Regional Representative, 2016-2019

6. ICIS Program Task Force (with Elena Karahanna, Cynthia Beath, Michael Chau, and Cathy Urquhart), AIS, 2016

7. INFORMS Service Science Section Council Member, 2014-2016

8. Doctoral Consortium Faculty Mentor, PACIFIC ASIA CONFERENCE ON INFORMATION SYSTEMS (PACIS 2016), Chiayi, Taiwan, 2016

9. Advisory Board, Ministry of Education, Taiwan, 2016

10. Advisory Board, Service Science Section, INFORMS, 2015-2018

11. Council Member, Service Science Section, INFORMS, 2015-2016

12. Chair, Service Science Section, INFORMS, 2014

13. Track Co-Chair, Service Marketing Track, AMA Summer Educators’ Conference, San Francisco, USA, 2014

14. Doctoral Consortium Faculty Mentor, INTERNATIONAL CONFERENCE ON INFORMATION SYSTEMS (ICIS 2014), Auckland, New Zealand, 2014

15. Chair, AIS Senior Scholars & ICIS-Sponsored “Best IS Publications of the Year Awards” committee, 2014

16. Committee, AIS Senior Scholars & ICIS-Sponsored “Best IS Publications of the Year Awards,” 2013-2015

17. Conference Co-Chair (with A. Parasuraman and Katherine N. Lemon), FRONTIERS IN SERVICE CONFERENCE, Taipei, Taiwan, 2013

18. Vice-Chair/Chair-Elect, Service Science Section, INFORMS, 2013

19. Cluster Chair, Service Science Section, INFORMS 2013 Annual Meeting, Minneapolis, Minnesota, USA, 2013

20. Program Co-Chair (with V. Sambamurthy and Gabe Piccoli), INTERNATIONAL CONFERENCE ON INFORMATION SYSTEMS (ICIS 2012), Orlando, Florida, USA, 2012

21. ICIS Executive Committee, INTERNATIONAL CONFERENCE ON INFORMATION SYSTEMS, 2011-2013

22. Track Co-Chair, E-Business track, INTERNATIONAL CONFERENCE ON INFORMATION SYSTEMS (ICIS 2011), Shanghai, China, 2011

23. Cluster Chair, Service Science Section, INFORMS 2011 Annual Meeting, Charlotte, North Carolina, USA, 2011

24. Track Chair, mobile and e-commerce track (with Eric T.G. Wang), PACIFIC ASIA CONFERENCE ON INFORMATION SYSTEMS (PACIS 2011), Brisbane, Australia, 2011

25. Doctoral Consortium Co-Chair (with Eric T.G. Wang), PACIFIC ASIA CONFERENCE ON INFORMATION SYSTEMS (PACIS 2010), Taipei, Taiwan, 2010

26. Doctoral Consortium Faculty Mentor, PACIFIC ASIA CONFERENCE ON INFORMATION SYSTEMS (PACIS 2009), Hyderabad, India, 2009

27. Nominating Committee, Association for Information Systems (AIS), 2009

28. Executive Committee, PACIFIC-ASIA CONFERENCE ON INFORMATION SYSTEMS (PACIS), 2009-2013

29. Conference Committee, FRONTIERS IN SERVICE CONFERENCE, 2008-2014, 2016

30. Track Chair, the Customer Relationship Management track, INFORMS International Conference, Hong Kong, 2006

31. Chair of the Review Committee, Management Research Program, Ministry of Science and Technology, 2006-2008

32. Track Chair, the Economics of IT track, PACIFIC-ASIA CONFERENCE ON INFORMATION SYSTEMS (PACIS), Bangkok, Thailand, 2005

33. Chair and Review Committee, Distinguished Research Award, Ministry of Science and Technology, 2004-2009
研討會論文
  1. Huang, Ming-Hui, William Rand, and Roland T. Rust, 2016, Don’t Do It Right, Do It Fast? Speed and Quality of Innovation as an Emergent Process , International Conference on Information Systems (ICIS) 2016 , December , (Dublin, Ireland)
  2. Huang, Ming-Hui, Roland T. Rust, 2016, Service Strategy , Thought Leaders in Service Marketing Strategy Conference 2016 , December , (Paris, France)
  3. Huang, Ming-Hui and Chekitan s. Dev, 2014, Service Branding: What Drives Brand Equity? , 2014 Oxford Reputation Symposium , December , (Oxford, United Kingdom)
期刊論文
  1. Huang, Ming-Hui and Roland T. Rust, 2017, Technology-Driven Service Strategy , Journal of the Academy of Marketing Science , forthcoming , (SSCI)
  2. Huang, Ming-Hui, 2017, Technology in the Frontline: From Dumb to Thinking to Feeling (in Rafaeli, Anat, Daniel Altman, Dwayne D. Gremler, Ming-Hui Huang, Dhruv Grewal, Bala Iyer, A. Parasuraman, and Ko de Ruyter, “The Future of Frontline Research: A Glimpse through the Eyes of , Journal of Service Research , 20(1), 91-99 , ( SSCI )
  3. Marinova, Detelina, Ko de Ruyter, Ming-Hui Huang, Matthew Meuter, Goutam Challagalla, 2017, Getting Smart: Learning from Technology Empowered Frontline Interactions , Journal of Service Research , 20(1), 29-42 , ( SSCI )
  4. Rust, T. Roland and Ming-Hui Huang, 2014, The Service Revolution and the Transformation of Marketing Science , Marketing Science , Vol.33 , No.2 , 206 - 221 , ( SSCI )
  5. Huang, Ming-Hui, Roland T. Rust, 2013, Should Your Business Be Less Productive? , MIT Sloan Management Review , ( SSCI )
  6. Huang, Ming-Hui and Roland T. Rust, 2013, IT-Related Service: A Multidisciplinary Perspective , Journal of Service Research , Vol.16 , No.3 , ( SSCI )
  7. Huang,Ming-Hui, Eric T.G. Wang, 2013, Marketing is from Mars, IT is from Venus: Differing Worldviews and Relationship Management Effectiveness , Decision Sciences , ( SSCI )
  8. Rust, T. Rust and Ming-Hui Huang, 2012, Optimizing Service Productivity , Journal of Marketing , Vol.76 , No.2 , 47 - 66 , ( SSCI )
  9. Huang, Ming-Hui, Roland T. Rust, 2011, Sustainability and Consumption , Journal of the Academy of Marketing Science , Vol.39 , No.1 , 40 - 54 , ( SSCI )
  10. Huang, Ming-Hui,Eric T. G. Wang, Abraham Seidmann, 2008, A Price Mechanism for Knowledge Transfer: An Empirical Test of Competing Theories , Journal of Management Information Systems , Vol.24 , No.3 , 79 - 108 , ( SSCI )
  11. Huang, Ming-Hui, 2006, Eliminate the Middleman? , Harvard Business Review , 33 - 37 , ( SSCI )
  12. Huang, Ming-Hui, 2005, Web Performance Scale , Information & Management , Vol.42 , 841 - 852 , ( SSCI )
  13. Huang, Ming-Hui, 2005, Unequal Pricing in the Information Economy: Implications for Consumer Welfare , Journal of Business Ethics , Vol.56 , 305 - 315 , ( SSCI )
  14. Huang, Ming-Hui, 2003, Modeling Virtual Exploratory and Shopping Dynamics: An Environmental Psychology Approach , Information & Management , Vol.41 , No.1 , 39 - 47 , ( SSCI )
  15. Huang, Ming-Hui, Shihti Yu, 2000, Gifts in Romantic Relationships: A Survival Analysis , Journal of Consumer Psychology , Vol.9 , No.3 , 179 - 188 , ( SSCI )
專書
暫無資料
專書論文
  1. Rust, T. Roland, Ming-Hui Huang, 2014, Handbook of Service Marketing Research , Edward Elgar Publishing Inc
  2. Rust, T. Rust, Ming-Hui Huang, 2014, Service Marketing Research: Emerging Directions , Edward Elgar Publishing Inc , (Handbook of Service Marketing Research)
  3. Rust, T. Roland, Ming-Hui Huang, 2012, Service Marketing: Insights and Directions , Marketing Science Institute (MSI) Fast Forward Monograph
  4. Huang, Ming-Hui, 2011, A Journey to Theorize Relationship Marketing , Emory University , (Legends in Marketing: Shelby D. Hunt)
技術報告
暫無資料
其他
暫無資料