個人資料
江俊毅
博士 PhD, University of Cincinnati, U.S.
研究室 : 二館 1116
電話 : 02-33661051
傳真 :
諮詢時段 :
個人網頁 :
主要研究領域
• IT Project Management
• Digital Transformation: IT Program Management
研究領域摘要
數位轉型是現今商業環境的重要現象,透過使用數位技術對社會和產業產生變化。數位轉型是一個藉由資訊、計算、通信和連接技術的結合,觸發實體屬性的顯著變化,從而改善目標對象的過程。如下圖所示,由於新數位技術的出現破壞現有商業環境與消費者行為 (disruptions),驅使企業以新的數位商業策略、數位轉型策略作為因應(new IT strategies)。在數位策略中,企業決定合適的新數位技術 (digital technologies),透過新數位技術對企業的賦能 (enable),為企業開闢一條新的價值創造之路 (value creation paths),進而實現企業數位策略的預期效益 (benefit realization)。

IT program management steps and DT proccess

專案集群(Program)它是包括多種相互依賴關係專案的集合,專案集群管理(Program Management)透過對組織內多個專案採取統籌協調式的整合管理,致力於實現專案集群組織層面戰略目標的效益。IT專案集群的管理生命週期包含四個階段,依序為識別 (program identification)、規劃 (defining program)、實施 (program delivery)、解散 (program closure):
1. 識別階段是企業的IT戰略目標確定後,由組織內部成立委員會或高層領導團隊評估應展開哪些IT活動來實現IT戰略目標。
2. 規劃階段是進入IT專案集群的系統規畫階段,包括確定IT專案集群的目標成果、組織結構、指派各個IT專案的負責人…等。
3. 實施階段的核心任務,是組織IT能力的交付與效益的實現。
4. 最後,解散階段需要對最終實現的效益進行評估,對專案集群管理中出現的問題進行分析和經驗總結。如果預期的效益沒有實現,可以選擇繼續該IT專案集群或分析失敗原因,開啟新的IT專案集群。下圖為數位轉型專案集群的管理生命週期範例。

IT program management lifecycle

數位轉型其實是一個IT專案集群管理問題 (IT program management),IT專案集群管理方法可以應用在數位轉型流程中的各個階段。為了達到企業的數位轉型策略目標以及預期效益,規劃員工數位化技能培訓專案、數位化基礎設施部署實施專案、供應鏈流程數位化專案…等一系列專案,以實現企業數位轉型專案集群的效益。IT專案集群管理可以協調管理多個相互依賴的數位化專案(例如數位化策略決策管理、關係人管理、數位化效益管理、數位化治理),以交付單一專案管理無法取得的整合效益。

我特別關注藉由IT專案集群管理解釋數位轉型過程中企業面臨的問題與挑戰,提出數位轉型的最佳實踐,並將實務現象轉化為理論框架,開拓IT專案集群管理的未來研究理論。
學歷
• PhD, University of Cincinnati, U.S.
課程
• 數位轉型: IT 專案集群管理
• IT 專案管理
• 研究範式與寫作出版
獲獎
2022 - 2025 國立台灣大學 特聘教授
2015 - 2018 李遠哲傑出人才基金講座教授
2013 - 2018 國立台灣大學 富邦永續講座教授
2009 - 2013 國立台灣大學 特聘講座教授
經歷
2013 - 迄今 National Taiwan University, Professor
2009 - 2013 Australian National University, Distinguished Professor
2001 - 2009 University of Central Florida, Research Professor of IS
1997 - 2001 Louisiana Tech University, Associate Professor/Max Watson Professor of IS
   
Journal Editorship   
2018 - 迄今 Editor-in-Chief: Pacific Asia Journal of the Association for Information Systems
2015 - 2020 Senior Editor: Journal of the Association for Information Systems
2013 - 2015 Senior Editor: MIS Quarterly
研討會論文
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期刊論文
  1. Fernandez, W., Klein, G., Jiang, J.J., and Rasheed, M. K., 2022, Integration Networks in IT-Enabled Transformation Programs, International Journal of Managing Projects in Business, 15(6), 913-937. (SSCI).
  2. Wu, J., Jiang, J. J., & Klein, G., 2022, A Review of IT Program Management and Future Research Directions, Project Management Journal, accepted. (SSCI).
  3. Tsai, J. C. A., Klein, G., Carol, S. & Jiang, J. J., 2022, Information Elaboration and Coopetition: Participation in the Replacement of Legacy Systems, IEEE Transactions on Engineering Management, early access. (SSCI).
  4. Jiang, J.J., Klein, G., and Muller, R., 2022, Mixed-Methods Research for Project Management Journal, Project Management Journal, 53(3), 215-218. (SSCI).
  5. Zheng, Y., Wu, J., Houng, W., Jiang, J.J., & Ren, H., 2022, Coordination Resistance in Cross-Functional NPD Projects: The Moderating Role of Temporal Leadership, IEEE Transactions on Engineering Management, early access. (SSCI).
  6. Lei, Y., Wu, J., & Jiang, J. J., 2022, Shared Mental Models and Boundary Management Activities in New Product Development: A Perspective on Multiteam Systems, IEEE Transaction on Engineering Management, early access. (SSCI).
  7. Tsai, J. C. A., Jiang, J. J., Klein, G., & Hung, S. Y., 2022, Legacy Information System Replacement: Pursuing Quality Design of Operational Information Systems, Information & Management, 59(2), 103592. (SSCI).
  8. Tsai, J. C. A., Wu, X., Klein, G., & Jiang, J. J., 2022, Goal Equivocality and Joint Account of Meaning Creation in an Enterprise System Program, Information Systems Management, 39(1), 82-97. (SCI).
  9. Stock, G. N., Tsai, J.C.A., Jiang, J.J., & Klein, G., 2021, Coping with Uncertainty: Knowledge Sharing in New Product Development: An Organizational Information Processing Perspective, International Journal of Project Management, 39(1), 59-70. (SSCI).
  10. Wu, X. S., Huang, W., Jiang, J. J., Klein, G., & Liu, S., 2020, Boundary buffering: Limiting Interference and Information Leakage in Design Teams, International Journal of Operations and Production Management, 40(3), 293-313. (SSCI).
  11. Jiang, J. J., Huang, W., Klein, G., & Tsai, J. C. A., 2020, The Career Satisfaction of IT Professionals with Mixed Job Demands, IEEE Transactions on Engineering Management, 67(1), 30-41. (SSCI).
  12. Jiang, J. J., Klein, G., & Chang, J. Y. T., 2019, Teamwork behaviors in implementing enterprise systems with multiple projects: Results from Chinese firms, Journal of Systems and Software, 157, 110392. (SCI).
  13. Pee, L. G., Jiang, J. J., & Klein, G., 2019, E-store loyalty: Longitudinal Comparison of Website Usefulness and Satisfaction, International Journal of Market Research, 61(2), 178-194. (SSCI).
  14. Chang, J. Y. T., Jiang, J. J., Klein, G., & Wang, E. T. G., 2019, Enterprise system programs: Goal setting and cooperation in the integration team, Information & Management, 56(6), 103137. (SSCI).
  15. Jiang, J. J., Klein, G., Tsai, J. C. A., & Li, Y., 2018, Managing Multiple-Supplier Project Teams in New Software Development, International Journal of Project Management, 36(7), 925-939. (SSCI).
  16. Jiang, J. J., Klein, G., & Fernandez, W., 2018, From Project Management to Program Management: An Invitation to Investigate Programs Where IT Plays a Significant Role, Journal of the Association for Information Systems, 19(1), 40-57. (SSCI).
  17. Pee, L. G., Jiang, J. J., & Klein, G., 2018, Signaling Effect of Website Usability on Repurchase Intention, International Journal of Information Management, 39, 228-241. (SSCI).
  18. Parolia, N., Chen, J. V., Jiang, J. J., & Klein, G., 2015, Conflict Resolution Effectiveness on the Implementation Efficiency and Achievement of Business Objectives in IT Programs: A Study of IT Vendors, Information and Software Technology, 66, 30-39. (SSCI).
  19. Goode, S., Lin, C. H., Tsai, J. C. A., & Jiang, J. J., 2015, Rethinking the Role of Security in Client Satisfaction with Software-as-a-Service (SaaS) Providers, Decision Support Systems, 70, 73-85. (SSCI).
  20. Shih, S. P., Lie, T., Klein, G., & Jiang, J. J., 2014, Information Technology Customer Aggression: The Importance of an Organizational Climate of Support, Information & Management, 51(6), 670-678. (SSCI).
  21. Chang, J. Y. T., Jiang, J. J., Klein, G., & Wang, E. T. G., 2014, Do too many goals impede a program? A case study of enterprise system implementation with multiple interdependent projects, Information & Management, 51(4), 465-478. (SSCI).
  22. Goode, S., Lin, C., Fernandez, W. & Jiang, J. J., 2014, Exploring Two Explanations of Loyalty in Application Service Provision, European Journal of Operational Research, 237(2), 649-657. (SSCI).
  23. Jiang, J. J., Chang, J. Y. T., Chen, H. G., Wang, E. T. G., & Klein, G., 2014, Achieving IT program goals with integrative conflict management, Journal of Management Information Systems, 31(1), 79-106. (SSCI).
  24. Beranek, P., Klein, G., & Jiang, J. J., 2014, Building user engagement for successful software projects: Meaningfulness, safety, and availability, Pacific Asia Journal of the Association for Information Systems, 6(3), 1-20. (ESCI).
  25. Shih, S. P., Jiang, J. J., Klein, G. & Wang, E., 2013, Job Burnout of the Information Technology Worker: Work Exhaustion, Depersonalization, and Personal Accomplishment, Information & Management, 50(7), 582-589. (SSCI).
  26. Chou, T. Y., Chou, S. C. T., Jiang, J. J, & Klein, G., 2013, The Organizational Citizenship Behavior of IS Personnel: Does Organizational Justice Matter?, Information & Management, 50(2-3), 105-111. (SSCI).
  27. Parolia, N., Jiang, J. J., & Klein, G., 2013, The presence and development of competency in IT programs, Journal of Systems and Software, 86(12), 3140-3150. (SCI).
  28. Parolia, N., Klein, G., & Jiang, J. J., 2013, Exploring the Impact of Team based Reward on Project Performance in Outsourced System Development, International Journal of Information Technology Project Management, 4(4), 82-92. (ESCI).
  29. Klein, G., Jiang, J. J., & Cheney, P., 2009, Resolving Difference Score Issues in Information Systems Research, MIS Quarterly, 33(4), 811-826. (SSCI).
  30. James Jiang, 2008, 以上只列以國立台灣大學為名發表的文章,  .
專書
  1. 江俊毅、黃偉、Gary Klein、吳曉松, 2021, 組織策略執行:專案管理的視角. 臺大出版中心.
  2. James Jiang, Gary Klein, Wayne Huang, 2020, Projects, Programs, and Portfolios in Strategic Organizational Transformation. Business Expert Press.
專書論文
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技術報告
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其他
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